KADK x GN ReSound

Dialogue tools for 
hearing aid users

KADK x GN ReSound

Dialogue tools for 
hearing aid users

KADK x GN ReSound

Dialogue tools for hearing aid users

KADK x GN ReSound

Dialogue tools for 
hearing aid users

In a partnership between GN Resound and KADK we were invited to engage in design dialogues with hearing impaired people and develop generic dialogue tools to further the dialogue between the users of hearing aids and the company, in order to discover potential needs and wants of their users in the future.

Year  2017
Collaborators Rikke Gjerulff, Naomi Aholou, Matilde Bjørnvik 
Industry  Healthcare, Technology


In a partnership between GN Resound and KADK we were invited to engage in design dialogues with hearing impaired people and develop generic dialogue tools to further the dialogue between the users of hearing aids and the company, in order to discover potential needs and wants of their users in the future.


In a partnership between GN Resound and KADK we were invited to engage in design dialogues with hearing impaired people and develop generic dialogue tools to further the dialogue between the users of hearing aids and the company, in order to discover potential needs and wants of their users in the future.

Year  2017
Collaborators Rikke Gjerulff, Naomi Aholou, Matilde Bjørnvik 
Industry  Healthcare, Technology


In a partnership between GN Resound and KADK we were invited to engage in design dialogues with hearing impaired people and develop generic dialogue tools to further the dialogue between the users of hearing aids and the company, in order to discover potential needs and wants of their users in the future.


Unlike other sensory impairments such as loss of sight, hearing loss is a hidden problem and therefore is often under acknowledged or misunderstood. Our team was given the pre-user group as a focus, therefore we choose to look into creating family friendly educational games to promote intergenerational awareness. 

 


 

Unlike other sensory impairments such as loss of sight, hearing loss is a hidden problem and therefore is often under acknowledged or misunderstood. Our team was given the pre-user group as a focus, therefore we choose to look into creating family friendly educational games to promote intergenerational awareness.

Year  2017
Collaborators  Rikke Gjerulff, Naomi Aholou
Industry  Healthcare, Technology

 


 

Unlike other sensory impairments such as loss of sight, hearing loss is a hidden problem and therefore is often under acknowledged or misunderstood. Our team was given the pre-user group as a focus, therefore we choose to look into creating family friendly educational games to promote intergenerational awareness. 


 


 

Unlike other sensory impairments such as loss of sight, hearing loss is a hidden problem and therefore is often under acknowledged or misunderstood. Our team was given the pre-user group as a focus, therefore we choose to look into creating family friendly educational games to promote intergenerational awareness. 

Year  2017
Collaborators Rikke Gjerulff, Naomi Aholou,
Matilde Bjørnvik 

Industry  Healthcare, Technology

 


 

Approach & Process

The process began with a deep dive into explorative research into the area of hearing loss and the experience of hearing aid users.  We then worked with external experts in a design sprint format. Through this we where able ot identify and map focus areas for to develop dialogue tools. We created HMW's, quickly prototyped products, created storyboards and roleplayed a user journey through the product experience.

Approach & Process

The process began with a deep dive into explorative research into the area of hearing loss and the experience of hearing aid users.  We then worked with external experts in a design sprint format. Through this we where able ot identify and map focus areas for to develop dialogue tools. We created HMW's, quickly prototyped products, created storyboards and roleplayed a user journey through the product experience.

Approach & Process

The process began with a deep dive into explorative research into the area of hearing loss and the experience of hearing aid users.  We then worked with external experts in a design sprint format. Through this we where able ot identify and map focus areas for to develop dialogue tools. We created HMW's, quickly prototyped products, created storyboards and roleplayed a user journey through the product experience.

Approach & process

The process began with a deep dive into explorative research into the area of hearing loss and the experience of hearing aid users.  We then worked with external experts in a design sprint format. Through this we where able ot identify and map focus areas for to develop dialogue tools. We created HMW's, quickly prototyped products, created storyboards and roleplayed a user journey through the product experience.

Approach & Process

The process began with a deep dive into explorative research into the area of hearing loss and the experience of hearing aid users.  We then worked with external experts in a design sprint format. Through this we where able ot identify and map focus areas for to develop dialogue tools. We created HMW's, quickly prototyped products, created storyboards and roleplayed a user journey through the product experience.


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2016-10-27 11.59.25
Hearing journey board_1


Probe kit_4

Following the initial explorative and sprint phase we moved into smaller teams. Our team focused on addressing the negative stigma that still exists around hearing loss. Focusing on creating an education based dialogue tool to spread awareness, empathy and understading about the experience of living with hearing loss.

We used in-situ mapping, interviews with current hearing aid users, as well as take-home design diaries to get closer to their stories and experiences of hearing impaired people. 

Following the initial explorative and sprint phase we moved into smaller teams. Our team focused on addressing the negative stigma that still exists around hearing loss.

Focusing on creating an education based dialogue tool to spread awareness, empathy and understading about the experience of living with hearing loss.

We used in-situ mapping, interviews with current hearing aid users, as well as take-home design diaries to get closer to their stories and experiences of hearing impaired people. 

Following the initial explorative and sprint phase we moved into smaller teams. Our team focused on addressing the negative stigma that still exists around hearing loss.

Focusing on creating an education based dialogue tool to spread awareness, empathy and understading about the experience of living with hearing loss. We used in-situ mapping, interviews with current hearing aid users, as well as take-home design diaries to get closer to their stories and experiences of hearing impaired people. 

Following the initial explorative and sprint phase we moved into smaller teams. Our team focused on addressing the negative stigma that still exists around hearing loss.
Focusing on creating an education based dialogue tool to spread awareness, empathy and understading about the experience of living with hearing loss. We used in-situ mapping, interviews with current hearing aid users, as well as take-home design diaries to get closer to their stories and experiences of hearing impaired people. 

Following the initial explorative and sprint phase we moved into smaller teams. Our team focused on addressing the negative stigma
that still exists around hearing loss. Focusing on creating an education based dialogue tool to spread awareness, empathy and understading about the experience of living with hearing loss. We used in-situ mapping, interviews with current hearing aid users, as well as take-home design diaries to get closer to their stories and experiences of hearing impaired people. 

Co-creating a game

We chose to focus on creating a family friendly board game, this would be used with current users of hearing aids to play with their children, grandchildren or social group.  We prototyped multiple test games and tested these out on people. Using low fidelity and rough materials meant we could easily adjust the functionality and game play alongside participants.


Co-creating a game

We chose to focus on creating a family friendly board game, this would be used with current users of hearing aids to play with their children, grandchildren or social group.  We prototyped multiple test games and tested these out on people. Using low fidelity and rough materials meant we could easily adjust the functionality and game play alongside participants

Co-creating a Game

We chose to focus on creating a family friendly board game, this would be used with current users of hearing aids to play with their children, grandchildren or social group.  We prototyped multiple test games and tested these out on people. Using low fidelity and rough materials meant we could easily adjust the functionality and game play alongside participants.


Co-creating a game

We chose to focus on creating a family friendly board game, this would be used with current users of hearing aids to play with their children, grandchildren or social group.  We prototyped multiple test games and tested these out on people. Using low fidelity and rough materials meant we could easily adjust the functionality and game play alongside participants.


Co-creating a game

We chose to focus on creating a family friendly board game, this would be used with current users of hearing aids to play with their children, grandchildren or social group.  We prototyped multiple test games and tested these out on people. Using low fidelity and rough materials meant we could easily adjust the functionality and game play alongside participants.

 

2016-10-27 12.02.09 (3)
Screenshot (154)

"I think it’s important to laugh about it, I think we would have fun playing this and they (our grandchildren) would understand our problem better"

- Claus, Hearing aid user

"I think it’s important to laugh about it, I think we would have fun playing this and they (our grandchildren) would understand our problem better"

- Claus, Hearing aid user

"I think it’s important to laugh about it, I think we would have fun playing this and they (our grandchildren) would understand our problem better"

- Claus, Hearing aid user

"I think it’s important to laugh about it, I think we would have fun playing this and they (our grandchildren) would understand our problem better"

- Claus, Hearing aid user

"I think it’s important to laugh about it, I think we would have fun playing this and they (our grandchildren) would understand our problem better"

- Claus, Hearing aid user


Outcome

The final deliverable is called 'LISTEN UP! ' a board game about hearing that can be used as a  tool to promote awareness about hearing loss and to educate family members and friends about a challenging issue that can be difficult for those with the hearing loss to talk about.  

Alongside more traditional board game play, the prototyped board included audio clips and wearable elements to increase the interactivity and entertainment of the game.

In our proposal we suggested that this game could be developed/funded in collaboration with a social innovator or a foundation with a societal
focus, such as Trygfonden. We propose that GN could act as a kind of sponsor in this partnership as a offering within their wider CSR strategy. 

 



Outcome

The final deliverable is called 'LISTEN UP! ' a board game about hearing that can be used as a  tool to promote awareness about hearing loss and to educate family members and friends about a challenging issue that can be difficult for those with the hearing loss to talk about.  

Alongside more traditional board game play, the prototyped board included audio clips and wearable elements to increase the interactivity and entertainment of the game.

In our proposal we suggested that this game could be developed/funded in collaboration with a social innovator or a foundation with a societal
focus, such as Trygfonden. We propose that GN could act as a kind of sponsor in this partnership as a offering within their wider CSR strategy. 

 

 


Outcome

The final deliverable is called 'LISTEN UP! ' a board game about hearing that can be used as a  tool to promote awareness about hearing loss and to educate family members and friends about a challenging issue that can be difficult for those with the hearing loss to talk about.  

Alongside more traditional board game play, the prototyped board included audio clips and wearable elements to increase the interactivity and entertainment of the game.

In our proposal we suggested that this game could be developed/funded in collaboration with a social innovator or a foundation with a societal focus, such as Trygfonden. We propose that GN could act as a kind of sponsor in this partnership as a offering within their wider CSR strategy. 

 

 


Outcome

The final deliverable is called 'LISTEN UP' a board game about hearing that can be used as a  tool to promote awareness about hearing loss and to educate family members and friends about a challenging issue that can be difficult for those with the hearing loss to talk about.  

Alongside more traditional board game play, the prototyped board included audio clips and wearable elements to increase the interactivity and entertainment of the game.

In our proposal we suggested that this game could be developed/funded in collaboration with a social innovator or a foundation with a societal
focus, such as Trygfonden. We propose that GN could act as a kind of sponsor in this partnership as a offering within their wider CSR strategy. 

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"Don't make hearing loss only sad news, if you can make something fun out of it, why not do it"

- Inger, hearing aid user

"Don't make hearing loss only sad news, if you can make something fun out of it, why not do it"

- Inger, hearing aid user

"Don't make hearing loss only sad news, if you can make something fun out of it, why not do it"

- Inger, hearing aid user

"Don't make hearing loss only sad news, if you can make something fun out of it, why not do it"

- Inger, hearing aid user

"Don't make hearing loss only sad news, if you can make something fun out of it, why not do it"

- Inger, hearing aid user

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A3 posters process_bleed-4

"Here are some very good ideas that relates to us becoming a real caring company and not necessarily always measuring in immediate commercial results based on that investment, this game could help our  company profile - in that sense I think it's great"

- Denise De Leeuw, International Product Manager GN

 

 “It’s really great, you are spot on, I can see the game being used almost exactly as it is, and I can see how the other kits connect"

- Jesper, Software dev GN

 

 

 

"Here are some very good ideas that relates to us becoming a real caring company and not necessarily always measuring in immediate commercial results based on that investment  -  this game could help our  company profile - in that sense I think it's great"

- Denise De Leeuw, International Product Manager GN

 “It’s really great, you are spot on, I can see the game being used almost exactly as it is, and I can see how the other kits connect"

- Jesper, Software dev GN

 

"Here are some very good ideas that relates to us becoming a real caring company and not necessarily always measuring in immediate commercial results based on that investment  -  this game could help our  company profile - in that sense I think it's great"

- Denise De Leeuw, International Product Manager GN

 

 “It’s really great, you are spot on, I can see the game being used almost exactly as it is, and I can see how the other kits connect"

- Jesper, Software dev GN

 

 

 

"Here are some very good ideas that relates to us becoming a real caring company and not necessarily always measuring in immediate commercial results based on that investment  -  this game could help our  company profile - in that sense I think it's great"

- Denise De Leeuw, International Product Manager GN

 

 “It’s really great, you are spot on, I can see the game being used almost exactly as it is, and I can see how the other kits connect"

- Jesper, Software dev GN

 

 

 


"Here are some very good ideas that relates to us becoming a real caring company and not necessarily always measuring in immediate commercial results based on that investment, this game could help our  company profile - in that sense I think it's great"

-  Denise De Leeuw, International Product Manager GN


 “It’s really great, you are spot on, I can see the game being used almost exactly as it is, and I can see how the other kits connect"

- Jesper, Software dev GN

Alice Moynihan  . ©  2018