Masters Thesis

Student,
how are you?



Thesis Project

Student, How are you?

 

Masters Thesis

Student,
how are you?



Masters Thesis

Student, how are you?



Student,
how 
are you?

In Denmark the number of students who sought psychological assistance, in order to complete their university studies trippled over the past 5 years. Despite these rising numbers there is very little visibility about mental health related issues on campus.

‘Student, how are you?’ is a co-design project that focuses on sharing stories and experiences of study related struggles through an engaging digital platform.

In Denmark the number of students who sought psychological assistance, in order to complete their university studies trippled over the past 5 years. Despite these rising numbers there is very little visibility about mental health related issues on campus. ‘Student, how are you?’ is a co-design project that focuses on sharing stories and experiences of study related struggles through an engaging digital platform.

In Denmark the number of students who sought psychological assistance, in order to complete their university studies trippled over the past 5 years. Despite these rising numbers there is very little visibility about mental health related issues on campus.

‘Student, how are you?’ is a co-design project that focuses on sharing stories and experiences of study related struggles through an engaging digital platform.

A project carried out during my masters thesis from the Royal Danish Academy of Architecture Design and Conservation in collaboration with external parter Studenterrådgivningen (under Ministry of Science Innovation and Higher Education). 

Year  2018
Collaborators  Ingeborg Himle Matland
Industry  Health and community

A project carried out during my masters thesis from the Royal Danish Academy of Architecture Design and Conservation in collaboration with external parter Studenterrådgivningen (under Ministry of Science Innovation and Higher Education). 

Year  2018
Collaborators  Ingeborg Himle Matland
Industry  Health and community

A project carried out during my masters thesis from the Royal Danish Academy of Architecture Design and Conservation in collaboration with external parter Studenterrådgivningen (under Ministry of Science Innovation and Higher Education). 

Year  2018
Collaborators  Ingeborg Himle Matland
Industry  Health and community

A project carried out during my masters thesis from the Royal Danish Academy of Architecture Design and Conservation in collaboration with external parter Studenterrådgivningen (under Ministry of Science Innovation and Higher Education). 

Year  2018
Collaborators  Ingeborg Himle Matland
Industry  Health and community

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Challenge

How might we co-design a digital platform that encourages opens discussions and reflection, making it easier for students to understand or acknowledge their own struggle, to open up and talk or seek help from friends, family or from university mental health support services?

Challenge

How might we co-design a digital platform that encourages opens discussions and reflection, making it easier for students to understand or acknowledge their own struggle, to open up and talk or seek help from friends, family or from university mental health support services?

Challenge

How might we co-design a digital platform that encourages opens discussions and reflection, making it easier for students to understand or acknowledge their own struggle, to open up and talk or seek help from friends, family or from university mental health support services?

Approach & Process

When approaching the topic of mental health from a design perspective we have taken an exploratory, qualitative approach. This meant that from the outset of the project we have had a close collaboration with the intended target group through multiple encounters (interviews) and workshops. 

Approach & Process

When approaching the topic of mental health from a design perspective we have taken an exploratory, qualitative approach. This meant that from the outset of the project we have had a close collaboration with the intended target group through multiple encounters (interviews) and workshops. 

Approach & Process

When approaching the topic of mental health from a design perspective we have taken an exploratory, qualitative approach. This meant that from the outset of the project we have had a close collaboration with the intended target group through multiple encounters (interviews).

Approach & Process

When approaching the topic of mental health from a design perspective we have taken an exploratory, qualitative approach. This meant that from the outset of the project we have had a close collaboration with the intended target group through multiple encounters (interviews) and workshops. 

Approach & Process

When approaching the topic of mental health from a design perspective we have taken an exploratory, qualitative approach. This meant that from the outset of the project we have had a close collaboration with the intended target group through multiple encounters (interviews) and workshops. 


marcus-pernille

Using co-design methods to exchange stories and map out wellbeing with participants.

Using co-design methods to exchange stories and map out wellbeing with participants.

Using co-design methods to exchange stories and map out wellbeing with participants.

Using co-design methods to exchange stories and map out wellbeing with participants.

Using co-design methods to exchange stories and map out wellbeing with participants.

Meeting Anna

Mapping common concerns of students with Pyschologists at SRG

Mapping common concerns of students with Pyschologists at SRG

Mapping common concerns of students with Pyschologists at SRG

Mapping common concerns of students with Pyschologists at SRG

Mapping common concerns of students with Pyschologists at SRG

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Creating and facilitating workshops using speculative what-if questions, roleplay and storyboarding with participants.


Creating and facilitating workshops using speculative what-if questions, roleplay and storyboarding with participants.


We carried out several workshops where we visualised stories with participants using storyboards and generative tools.


We carried out several workshops where we visualised stories with participants using storyboards and generative tools.


We carried out several workshops where we visualised stories with participants using storyboards and generative tools.

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Barbara

Prototyping/testing usability at different levels of fidelity.

Low fidelity prototyping with potential users.

Low fidelity prototyping with potential users.

Low fidelity prototyping with potential users.

Low fidelity prototyping with potential users.

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Research Synthesis

Throughout the project we have discovered how this is both a highly individual and complex topic, meaning that there is no single solution that would fit all student needs.  Thus we opted to focus on developing a digital platform as this was one of the best ways to reach our main target group and frame the types of themes and content we and Studenterrådgivningen saw a need to develop. 

Research Synthesis

Throughout the project we have discovered how this is both a highly individual and complex topic, meaning that there is no single solution that would fit all student needs.  Thus we opted to focus on developing a digital platform as this was one of the best ways to reach our main target group and frame the types of themes and content we and Studenterrådgivningen saw a need to develop. 

Research Synthesis

Throughout the project we have discovered how this is both a highly individual and complex topic, meaning that there is no single solution that would fit all student needs.  Thus we opted to focus on developing a digital platform as this was one of the best ways to reach our main target group and frame the types of themes and content we and Studenterrådgivningen saw a need to develop. 

Research Synthesis

Throughout the project we have discovered how this is both a highly individual and complex topic, meaning that there is no single solution that would fit all student needs.  Thus we opted to focus on developing a digital platform as this was one of the best ways to reach our main target group and frame the types of themes and content we and Studenterrådgivningen saw a need to develop. 

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"If I knew that when I had trouble, if I could look around the room and see that other people had problems too, that 50% are thinking this too ... Then of course I would feel better. This [a digital platform] has the same effect"

- Christian, Student


"If I knew that when I had problems if I could look around the room and see that other people had problems too, that 50% are thinking this too ... Then of course I would feel better. This [a digital platform] has the same effect"

- Christian, Student

"If I knew that when I had problems if I could look around the room and see that other people had problems too, that 50% are thinking this too ... Then of course I would feel better. This [a digital platform] has the same effect"

- Christian, Student

 "If I knew that when I had problems if
I could look around the room and see
that other people had problems too,
that 50% are thinking this too ... Then
of course I would feel better. This [a
digital platform] has the same effect""

- Christian, Student

"If I knew that when I had problems if
I could look around the room and see
that other people had problems too,
that 50% are thinking this too ... Then
of course I would feel better. This [a
digital platform] has the same effect"

- Christian, Student

UX concept

The Student how are you? digital platform takes a new angle on presenting information about student struggles and mental wellbeing: It’s about students helping students, and students telling their own stories as opposed to other existing forms of communication within the sector that often focus on statistics or psychological definitions.

UX concept

The Student how are you? digital platform takes a new angle on presenting information about student struggles and mental wellbeing: It’s about students helping students, and students telling their own stories as opposed to other existing forms of communication within the sector that often focus on statistics or psychological definitions.

UX concept

The Student how are you? digital platform takes a new angle on presenting information about student struggles and mental wellbeing: It’s about students helping students, and students telling their own stories as opposed to other existing forms of communication within the sector that often focus on statistics or psychological definitions.

UX concept

The Student how are you? digital platform takes a new angle on presenting information about student struggles and mental wellbeing: It’s about students helping students, and students telling their own stories as opposed to other existing forms of communication within the sector that often focus on statistics or psychological definitions.

UX concept

The Student how are you? digital platform takes a new angle on presenting information about student struggles and mental wellbeing: It’s about students helping students, and students telling their own stories as opposed to other existing forms of communication within the sector that often focus on statistics or psychological definitions.

Coffee start page
02_all eyes on you_Click

UX Challenges

One of the key challenges of this project was the subject matter. Our process showed that the topic of mental health is sensitive and complex and also highly individual - closely linked to personal stories and context. This is why the content is presented through different mediums - in a web doc format: short films, audio clips and editorial segments. We needed to find a way to create a through-line weaving these different storytelling media together to form a continuous narrative. Through the content hierarchy, we also needed to balance real, human stories with advice from other students and proffesional counsellors.

UX Challenges

One of the key challenges of this project was the subject matter. Our process showed that the topic of mental health is sensitive and complex and also highly individual - closely linked to personal stories and context. This is why the content is presented through different mediums in a web doc format: short films, audio clips and editorial segments.

We needed to find a way to create a through-line weaving these different storytelling media together to form a continuous narrative. Through the content hierarchy, we also needed to balance real, human stories with advice from other students and proffesional counsellors.

UX Challenges

One of the key challenges of this project was the subject matter. Our process showed that the topic of mental health is sensitive and complex and also highly individual - closely linked to personal stories and context. This is why the content is presented through different mediums in a web doc format: short films, audio clips and editorial segments.

We needed to find a way to create a through-line weaving these different storytelling media together to form a continuous narrative. Through the content hierarchy, we also needed to balance real, human stories with advice from other students and proffesional counsellors.

UX Challenges

One of the key challenges of this project was the subject matter. Our process showed that the topic of mental health is sensitive and complex and also highly individual - closely linked to personal stories and context. This is why the content is presented through different mediums in a web doc format: short films, audio clips and editorial segments. We needed to find a way to create a through-line weaving these different storytelling media together to form a continuous narrative. Through the content hierarchy, we also needed to balance real, human stories with advice from other students and proffesional counsellors.

UX Challenges

One of the key challenges of this project was the subject matter. Our process showed that the topic of mental health is sensitive and complex and also highly individual - closely linked to personal stories and context. This is why the content is presented through different mediums in a web doc format: short films, audio clips and editorial segments. We needed to find a way to create a through-line weaving these different storytelling media together to form a continuous narrative. Through the content hierarchy, we also needed to balance real, human stories with advice from other students and proffesional counsellors.

Emotional button

Visual Language


It was also important to our audience that the stories did not end up being visualized as cliche portraits of someone experiencing challenges relating to their mental health . The majority of participants have expressed that the project should reflect that these are issues "we all can relate to" and therefore the tone of voice should be more lighthearted and inviting in contrast to melancholic and heavy. We kept this in mind throughout the project, using bright colours, visual metaphors, and different mediums, both audio and video.  

Visual Language


It was also important to our audience that the stories did not end up being visualized as cliche portraits of "sad looking students". The majority of participants have expressed that the project should reflect that these are issues "we all can relate to" and therefore the tone of voice should be more lighthearted and inviting in contrast to melancholic and heavy. We kept this in mind throughout the project, using bright colours, visual metaphors, and different mediums, both audio and video.  

Visual Language


It was also important to our audience that the stories did not end up being visualized as cliche portraits of "sad looking students". The majority of participants have expressed that the project should reflect that these are issues "we all can relate to" and therefore the tone of voice should be more lighthearted and inviting in contrast to melancholic and heavy. We kept this in mind throughout the project, using bright colours, visual metaphors, and different mediums, both audio and video.  

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Desktop Frames: Pages including interactive maps in order for students to find more research and information, as well as local counselling options.

Desktop Frames: Pages including interactive maps in order for students to find more research and information, as well as local counselling options.

Desktop Frames: Pages including interactive maps in order for students to find more research and information, as well as local counselling options.

"Some students only have maybe one counselling session, this is advice they could be getting on this platform — just the feeling that they are not alone and that other people have similar issues" 


-  Melissa Benjamin Møller,
communications officer, SRG

"Some students only have maybe one counselling session, this is advice they could be getting on this platform — just the feeling that they are not alone and that other people have similar issues"

 
-  Melissa Benjamin Møller, communications officer, SRG

"Some students only have maybe one counselling session, this is advice they could be getting on this platform — just the feeling that they are not alone and that other people have similar issues" 


-  Melissa Benjamin Møller, communications officer, SRG

"Some students only have maybe one counselling session, this is advice they could be getting on this platform — just the feeling that they are not alone and that other people have similar issues" 


-  Melissa Benjamin Møller, communications officer, SRG

"Some students only have maybe one counselling session, this is advice they could be getting on this platform — just the feeling that they are not alone and that other people have similar issues" 


-  Melissa Benjamin Møller, communications officer, SRG

Alice Moynihan  . ©  2018